Customer Feedback
“I would like to extend my heartfelt gratitude to Lawton and his on-site team for their outstanding dedication and discipline. Their commitment is evident in every aspect of their work. Uniform standards are impeccable, reporting and communication are seamless, and the site supervision is always up to standard. Monthly regional visits are conducted with great precision, and new recruits are carefully selected by the site supervisor and Lawton himself. We are especially grateful for the team’s proactive approach in addressing any issues that arise and their sense of urgency in resolving them. Lawton and his team continue to exceed expectations in every way.”
Armand Vermaak
AP/Risk Manager & Cluster Leader, Builders Warehouse George
“I would like to express my deep appreciation for the professionalism and dedication displayed by Moyahabo Lephale, a Detail Checker at MAKRO Centurion, during my visit on 5 February 2025. Thanks to her keen attention to detail, she discovered that I had been mistakenly charged for 24 cans of Pepsi when I had only purchased 6. Like many, I trusted the electronic system and didn’t think it necessary to double-check my receipt. However, Ms. Lephale’s diligence in identifying this error and ensuring I was reimbursed exemplifies exceptional service. Without her intervention, I would have been unaware, and MAKRO would have profited at my expense. Her commitment to her role and to customer care is truly commendable.”
